Return & Refund Policy

Last updated: [当前日期]

At iD Mouthwash, we stand behind the quality of our products. We offer a 30-day money-back guarantee on all purchases made directly from our website.

Conditions for Returns

To be eligible for a return, your item must be unused, in its original packaging, and in the same condition that you received it. You also need to provide the order confirmation or proof of purchase.

How to Start a Return

To initiate a return, please contact our customer support team within 30 days of receiving your order:

• 📧 Email: 117730037884@gmail.com

Once your return request is approved, we will provide you with the return shipping address.

Return Shipping Address (USA)

Please send all returns to the following address:

[您的美国退货仓库地址]
[城市, 州, 邮编]
United States

Return Shipping Cost

Customers are responsible for paying return shipping costs. Shipping costs are non-refundable. If you receive a refund, the original shipping charges will be deducted from your refund.

Refund Process

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-10 business days.

Damaged or Defective Items

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

Non-returnable Items

Certain items are non-returnable, including gift cards and final sale items.

If you have any questions about our return policy, please contact us at 117730037884@gmail.com.