Return & Refund Policy

Last updated: June 9, 2026

30-Day Return Policy

We want you to love your BLADEN styler. If you are not completely satisfied, you have 30 days from the date of delivery to return your item for a full refund.

Return Conditions

• Unused and in the same condition that you received it
• In the original packaging with all accessories, manuals, and tags included
• Proof of purchase (order number or receipt) is required

Items that are damaged, used, or missing parts will not be eligible for a full refund.

How to Initiate a Return

Contact us at support@storegood.shop with your order number and reason for return. We will provide you with the return address and instructions. Pack the item securely in its original packaging and ship the item to the provided return address.

Return Shipping Costs

Customer is responsible for return shipping costs. Original shipping fees are non-refundable. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.
Note: Standard shipping for all new orders is complimentary.

Refund Process

Once we receive your return, please allow 5-7 business days for inspection. If approved, your refund will be processed to your original payment method. Depending on your bank or credit card issuer, it may take an additional 3-10 business days for the refund to appear on your statement.

Non-Returnable Items

• Items showing signs of use, wear, or damage
• Items returned after 30 days from delivery
• Items missing original packaging or accessories
• Gift cards

Exchanges

If you received a defective or damaged item, we will exchange it for the same product. Please contact us within 7 days of delivery at support@storegood.shop with photos of the defect.

Cancellations

Orders can be canceled within 2 hours of placement. After that, your order may have already been processed for shipping. Contact us immediately at support@storegood.shop to request a cancellation.

12-Month Warranty

BLADEN comes with a 12-month manufacturer warranty covering defects in materials and workmanship from the date of original purchase.

What the Warranty Covers

• Manufacturing defects
• Electrical malfunctions not caused by misuse
• Faulty heating elements or controls

What the Warranty Does NOT Cover

• Damage caused by misuse, drops, or improper storage
• Damage from unauthorized repairs or modifications
• Normal wear and tear
• Damage from using incorrect voltage or power sources
• Cosmetic damage (scratches, dents, etc.)

How to File a Warranty Claim

To file a warranty claim, contact us at support@storegood.shop with your order number, a description of the issue and photos or video showing the defect (if applicable). We will review your claim and provide instructions for replacement or repair if approved.

Questions? Please contact us at support@storegood.shaop.